Shipping Policy

Shipping Policy

Thank you for shopping with us! We strive to provide the best possible service and deliver your orders quickly and securely. Please review our shipping policy below.

Shipping Times

  • Processing Time: Orders are processed within 1-2 business days (Monday to Friday) after payment is confirmed. Please note that orders placed on weekends or holidays will be processed the next business day.
  • Shipping Times: Will vary depending on the manufacture.  Most Items will ship within 1-5 business but others are made to order.

    Shipping Costs

    • Shipping costs are calculated at checkout based on your shipping address and the weight of your order.
    • From time to time we offer free standard shipping on orders above $100 in the U.S.  There are a few exceptions to this offer, freight shipping can have additional delivery fees. 

    Shipping Methods

    • We partner with reliable carriers such as UPS, USPS, FedEx.  
    • If you have a preferred carrier, please contact us before placing your order to discuss potential options.

     Order Tracking

    • Once your order has shipped, you will receive a tracking number via email to track your package. You can use this number to check the status of your delivery.

    Shipping Restrictions

    • We currently only ship to the 48 contiguous United States.  If you live in a region that is not listed, please contact us, and we will do our best to accommodate your request.
    • We do not ship to P.O. Boxes for certain carriers. Please provide a physical address to ensure timely delivery.

     Lost or Damaged Items

    • While we take great care in ensuring that all orders are processed and shipped promptly, please be aware that once a package leaves our facility and is transferred to the carrier, it is beyond our control. Our company is not responsible for any lost, stolen, or damaged items once the shipment has been handed over to the shipping provider.
    • If you believe your package has been lost or delayed, we encourage you to contact the shipping carrier directly to file a claim and track the package. We are happy to assist you by providing tracking information, but please note that our responsibility ends once the package is with the carrier.

     Address Accuracy

    • Please double-check your shipping address at checkout. We are not responsible for delays or lost packages caused by incorrect addresses.

    You can contact us if you have any further questions at by 

    Email: info@blueridgek9supply.com  or

    Phone: 201-466-5718